Culture shock is a much misunderstood phenomenon. Workers going on a short-term mission or visit of less than two months are unlikely to experience real culture shock.
The reaction that is often mistaken for real culture shock is what we might call the ‘wow factor’. This is an initial reaction on arriving in the new culture. It is the wide-eyed amazement at just how different everything is. It is essential for agencies to know the difference between the two phenomena and brief their
workers accordingly. Unfortunately many agencies and particularly local churches who send out workers, often fail in this area, sometimes with unfortunate and avoidable results.
The ‘wow factor’ is a confusing reaction that can range from delight to panic. Delight at the warm welcome or the open, smiling reaction of ordinary people to a foreign guest in their country. Fascination at the noise, customs, architecture, food and even the dress of people in their new surroundings.
Panic at the unaccustomed heat, the flies, or participants' reaction to the first time they have to use a ‘long-drop’ pit latrine, or even worse a ‘short-drop’ one!
Real culture shock is a more serious problem. It usually comes on after about six to eight months in the location, and lasts three to six months. During that time the worker may hate the location and everything to do with it. Some things that were novel, interesting and even fun to the short-term worker when they first arrived, can for the medium or long-term worker after six months become a serious source of irritation and contributes to an overall negative attitude. They will crave anything that was remotely to do with their own
culture. Food will be near the top of the list. Fawcett points out that the problem may well be the sense of loss of one's own cultural comforts more than an adverse reaction to the one being currently experienced. This is an interesting observation. It is certainly true that a longing for aspects of the home culture is one of the main symptoms of culture shock. Other symptoms of culture shock: homesickness, loss of interest, irritation, loss of appetite, poor concentration, tiredness, a feeling of guilt, anger, disturbed sleep, a
breakdown in good relationships.
Missionaries, who come from other churches and countries, must immerse themselves in the cultural milieu of those to whom they are sent, moving beyond their own cultural limitations. Hence they must learn the language of the place in which they work, become familiar with the most important expressions of the local culture, and discover its values through direct experience. Only if they have this kind of awareness will they be able to bring to people the knowledge of the hidden mystery (cf. Rom 16:25-27; Eph 3:5) in a credible and fruitful way. It is not of course a matter of missionaries renouncing their own cultural identity, but of understanding, appreciating, fostering and evangelizing the culture of the environment in which they are working, and therefore of equipping themselves to communicate effectively with it, adopting a manner of living which is a sign of gospel witness and of solidarity with the people.
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